“Really pleased, great quality at a good price. The customer service is second to none by the way, items were carried in protected by quilted covers and assembled and placed with great care and attention.”
“Easy to put together, very good quality, feels comfortable but firm. Bought in different colours to complement our dining room. Excellent service from B & S.”
“Difficult to give a star review as really like the product but if there are any issues after sales are unhelpful and we felt we were a nuisance to them. Five chairs delivered out of six in February. One faulty. Rather than deliver the sixth chair I think they maybe waited until they ordered the missing chair as it was end of June when we finally took delivery of our full order having purchased a folding chair. They eventually reluctantly agreed a goodwill payment after we chased it and agreed we could retain the faulty chair. But on delivery day reneged and took the chair back. Said they would contact us but again we contacted them and they did not understand the word retain thought it meant return so that is the end of that!
Nice product though!”
“We ordered 6 chairs before Christmas which were delivered in February but only 5 arrived. Another was defective. We are still waiting for the sixth chair to arrive and the defective chair to be replaced. The chairs we have are very comfortable and look fabulous. I would recommend them but disappointed with the customer service overall.”
