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Sportspower Ballet Barre Reviews

2 Rating 1 Reviews
Read True Toys Reviews

About True Toys:

We're True Toys, an online toy shop for real families. We've been doing this for 14 years (you might know us better as BargainMax), so toys are something we genuinely know inside out.

We've just grown up a little along the way, mostly because a lot of us became parents too, and that changed how we see everything.

Delivering the true value of play

We bring together the toys families love from the big names like LEGO, Mattel and VTech to exclusive finds you won't get everywhere else, all at honest prices. But we've never believed value is only about what you spend. It's about knowing what to choose and feeling good about that choice, because behind every order is a birthday, a surprise, a milestone or a memory in the making.

Let kids just be kids

More than anything, we believe in the true value of play. Our vision is a simple one: let kids just be kids. The kind of play that fires up imaginations, pulls families together and gives children the space to simply be children. It's what guides the toys we pick and the way we look after every family who shops with us.

Our Values
Everything we do comes back to four things that make us who we are:

Trust
Honest Prices and recommendations you can rely on.

Real
No gimmicks, just genuine choices for real families.

Understanding
We're parents, and big kids ourselves, so we get it.

Energy
Because play should always feel like fun

Visit Product Page

Phone:

0333 011 0695

Email:

support@truetoys.co.uk

Location:

True Toys,
Devon Mill,
Oldham
Manchester
OL8 4QJ

My complaint is that the barre arrived with parts missing. I've emailed and rang to ask for missing parts to be sent, but not heard back. If I don't hear back by tomorrow I will have to request a refund. It's useless without the bar. Customer service is terrible. All they can do is email the supplier who haven't responded. How do you get InTouch with these people
Helpful Report
Posted 2 weeks ago
Hi Susan, thank you for taking the time to leave your review. We are truly sorry to hear that your item arrived with missing parts and for the frustration this has caused. This is not the level of service we aim to provide. We have reached out to you directly to discuss your concerns and gather the information needed so we can work towards resolving this for you as quickly as possible. Thank you for bringing this to our attention, as your feedback helps us improve our service. Many thanks, Grace True Toys Customer Service team
Posted 2 weeks ago