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Pac-Man Arcade Pinball  Premium Series Reviews

1 Rating 1 Reviews
Read True Toys Reviews

About True Toys:

We're True Toys, an online toy shop for real families. We've been doing this for 14 years (you might know us better as BargainMax), so toys are something we genuinely know inside out.

We've just grown up a little along the way, mostly because a lot of us became parents too, and that changed how we see everything.

Delivering the true value of play

We bring together the toys families love from the big names like LEGO, Mattel and VTech to exclusive finds you won't get everywhere else, all at honest prices. But we've never believed value is only about what you spend. It's about knowing what to choose and feeling good about that choice, because behind every order is a birthday, a surprise, a milestone or a memory in the making.

Let kids just be kids

More than anything, we believe in the true value of play. Our vision is a simple one: let kids just be kids. The kind of play that fires up imaginations, pulls families together and gives children the space to simply be children. It's what guides the toys we pick and the way we look after every family who shops with us.

Our Values
Everything we do comes back to four things that make us who we are:

Trust
Honest Prices and recommendations you can rely on.

Real
No gimmicks, just genuine choices for real families.

Understanding
We're parents, and big kids ourselves, so we get it.

Energy
Because play should always feel like fun

Visit Product Page

Phone:

0333 011 0695

Email:

support@truetoys.co.uk

Location:

True Toys,
Devon Mill,
Oldham
Manchester
OL8 4QJ

Victoria Bristow
Verified Reviewer
Ordered with the expectation that delivery would be a few days. A week later it still hadn’t arrived.i checked with Evri and apparently it was returned to sender as too large for delivery. What utter nonsense as it was only 60cm. I phoned customer services and the lady offered to send another one, only for me then to be told it was out of stock. I did get a refund but needless to say I will not be using True Toys again!
Helpful Report
Posted 2 weeks ago
HI Victoria, thank you for sharing your feedback. We’re very sorry to hear about your experience and understand how frustrating it must have been to wait for your order, only to find that the courier had returned it. We also apologise for the confusion regarding the replacement and the disappointment of then finding out that the item was out of stock. We’re pleased that your refund was processed, but we appreciate that this does not make up for the inconvenience caused. We’ll be sure to pass your feedback on to the relevant teams, as we’re always looking for ways to improve our service. Many thanks, Garce TrueToys Customer Service Team
Posted 2 weeks ago