Huffy Disney Minnie Mouse Car 6v Battery Ride On Reviews

1 Rating 1 Reviews

About BargainMax.co.uk:

BargainMax is a UK based online retailer of toys, games and collectibles, with a simple mission of making big toy brands accessible to all children. From LEGO to Barbie, Paw Patrol, Funko and more, customers will find a range of toys from new born through to big children, available with value in mind. With free delivery on orders over £19.99, an in-house customer service team, and buy now pay later options, shopping for your toys is quick and simple with BargainMax.

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Phone:

333 011 0695

Email:

support@bargainmax.co.uk

Location:

Bargainmax Online Ltd,
Devon Mill,
Oldham
Manchester
OL8 4QJ

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“Made the car up but discovered it had pieces that had broken off. Contacted Bargain Max and requested a return and refund. Unfortunately. They took ages to agree this citing their supplier had not contacted them. After a week or more I contacted PayPal who I had paid for the item through. Bargain Nax contacted me the next day obviously having been contacted by Pay Pal. They agreed to pay for the postage for the return. I used Evri to return it in the original packaging and Bargain Max did refund the postage. However, Evri e.mailed me to say the package was overweight and if I wanted it delivered I would have to pay anther £10. I requested Bargain Max pay tge additional cist but they said they would not as the package was over the original weight. I e.mailed them to say the there was no way it was over the original weight as it was exactly the same item and packaging it had arrived in. I then got an e.mail telling me they would pay tge extra postage which they did. Whilst the saga ended positively my experience would tell me not to use Bargain Max again.”

Helpful Report

Posted 7 months ago

Hi John, Thank you for sharing your experience, and we're truly sorry for the inconvenience and delays you faced. We understand how frustrating this must have been, especially with the return process and postage issue. While we’re glad the matter was eventually resolved and all costs covered, it’s clear the process should have been smoother from the start. Your feedback has been shared with our team to help improve our service moving forward. Thank you again for bringing this to our attention. Kind regards, Grace

Posted 7 months ago