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Dolu My First Playhouse - Pink Reviews

1 Rating 3 Reviews
Read True Toys Reviews

About True Toys:

We're True Toys, an online toy shop for real families. We've been doing this for 14 years (you might know us better as BargainMax), so toys are something we genuinely know inside out.

We've just grown up a little along the way, mostly because a lot of us became parents too, and that changed how we see everything.

Delivering the true value of play

We bring together the toys families love from the big names like LEGO, Mattel and VTech to exclusive finds you won't get everywhere else, all at honest prices. But we've never believed value is only about what you spend. It's about knowing what to choose and feeling good about that choice, because behind every order is a birthday, a surprise, a milestone or a memory in the making.

Let kids just be kids

More than anything, we believe in the true value of play. Our vision is a simple one: let kids just be kids. The kind of play that fires up imaginations, pulls families together and gives children the space to simply be children. It's what guides the toys we pick and the way we look after every family who shops with us.

Our Values
Everything we do comes back to four things that make us who we are:

Trust
Honest Prices and recommendations you can rely on.

Real
No gimmicks, just genuine choices for real families.

Understanding
We're parents, and big kids ourselves, so we get it.

Energy
Because play should always feel like fun

Visit Product Page

Phone:

0333 011 0695

Email:

support@truetoys.co.uk

Location:

True Toys,
Devon Mill,
Oldham
Manchester
OL8 4QJ

Richard Tunney
Verified Reviewer
“Never received item, second time bargib max/true toys have done this now, probably nothing wrong with item just very bad service from true toys”
Helpful Report
Posted 2 months ago
Hi Richard, thank you for taking the time to leave us a review. We’re sorry to hear about your experience and understand your frustration, particularly as you’ve mentioned this has happened previously. We’re pleased that the matter has now been resolved. We sincerely apologise for the inconvenience caused and appreciate your patience while we worked to resolve this for you. Your feedback is important to us and will be taken on board as we continue to improve our service. Many thanks, Grace True Toys Customer Service Team
Posted 2 months ago
“Haven’t received the item Multiple emails and still no sign on a refund or another item been sent out to me, why company’s choose evri for delivery is beyond me”
Helpful Report
Posted 1 year ago
Hi, thank you for your review. We're sorry to hear about the trouble with your order and the frustration caused by the delivery issues. We’ve already been in touch and are currently getting this resolved for you. We completely understand your concerns about the courier and are reviewing this to help prevent similar issues in the future. Thank you for your patience while we work to make this right. Regards, Grace
Posted 1 year ago
“Absolutely disgusting flimsy parts missing wouldn’t advise anyone to buy this one gust of wind and it would be gone don’t buy”
Helpful Report
Posted 1 year ago
Hi Alison, Thank you for your feedback, and I’m truly sorry to hear that your order was not as expected, that’s certainly not the experience we aim to provide. We take concerns like yours seriously and would love the opportunity to make things right. Could you please respond to the email we've sent to you so we can get this resolved for you promptly. Your satisfaction is important to us, and we appreciate you bringing this to our attention. Warm regards, Londani
Posted 1 year ago