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Dolu Garden Playhouse Reviews

3.3 Rating 15 Reviews
Read True Toys Reviews

About True Toys:

We're True Toys, an online toy shop for real families. We've been doing this for 14 years (you might know us better as BargainMax), so toys are something we genuinely know inside out.

We've just grown up a little along the way, mostly because a lot of us became parents too, and that changed how we see everything.

Delivering the true value of play

We bring together the toys families love from the big names like LEGO, Mattel and VTech to exclusive finds you won't get everywhere else, all at honest prices. But we've never believed value is only about what you spend. It's about knowing what to choose and feeling good about that choice, because behind every order is a birthday, a surprise, a milestone or a memory in the making.

Let kids just be kids

More than anything, we believe in the true value of play. Our vision is a simple one: let kids just be kids. The kind of play that fires up imaginations, pulls families together and gives children the space to simply be children. It's what guides the toys we pick and the way we look after every family who shops with us.

Our Values
Everything we do comes back to four things that make us who we are:

Trust
Honest Prices and recommendations you can rely on.

Real
No gimmicks, just genuine choices for real families.

Understanding
We're parents, and big kids ourselves, so we get it.

Energy
Because play should always feel like fun

Visit Product Page

Phone:

0333 011 0695

Email:

support@truetoys.co.uk

Location:

True Toys,
Devon Mill,
Oldham
Manchester
OL8 4QJ

Wendy French
Verified Reviewer
I would love to give you a positive review , however I can’t review a product I haven’t received .
Helpful Report
Posted 2 weeks ago
Hi Wendy, Thank you for taking the time to leave your review. We’re sorry to hear that you have not yet received your order and understand your disappointment. We attempted to reach you by phone but unfortunately weren’t able to get through. We have also contacted you via email to gather further information so we can look into this and work towards a suitable resolution. Many thanks, Grace TrueToys Customer Service Team
Posted 2 weeks ago
Mrs J A Edwards
Verified Reviewer
Amazing little garden house, easy to set up ,sturdy, grandson loves playing in it
Helpful Report
Posted 1 month ago
I’d give it no stars if I could , bought this for my wee boys birthday after saving for it, went to build it, and it’s broke and cracked in 4 places, and no lights on it’s so disappointing and I can’t get the hold of anyone
Helpful Report
Posted 1 month ago
Hi Charlotte,thank you for your feedback. We're sorry to hear about your initial experience and understand how disappointing this must have been, especially for your son's birthday. We're pleased that, after getting in touch, you were able to follow the troubleshooting steps provided and that the matter is now being resolved. Thank you for your patience throughout the process. If you need any further assistance, our team is always happy to help. Many thanks, Grace True Toys Customer Service Team
Posted 1 month ago
Hannah Wallington
Verified Reviewer
Worst purchase Cheap and breakable Better off paying a little more for a little tikes one.
Helpful Report
Posted 11 months ago
Hi Hannah, thank you for your feedback. We’re sorry to hear that you were disappointed with your purchase. We always aim to offer quality products at great value, and it's disappointing to know this didn’t meet your expectations. Your feedback is important to us and will be shared with our product team for review. If there’s anything we can do to assist or if you'd like to discuss this further, please don’t hesitate to reach out to our customer service team. Kind regards, Grace
Posted 11 months ago
Lovely little playhouse! My son loves it and especially likes that he has his own flower garden
Helpful Report
Posted 1 year ago
Jennifer Leigh
Verified Reviewer
Lovely house and easy to assemble. The door is a bit flimsy. Some nice additions doorbell lights etc
Helpful Report
Posted 1 year ago
Product is good but the delivery was a let down ordered 23rd April and not receivd till 3rd May. Box was quite big and it was the 2nd one that got lost by Evri (one purchassed from another supplier). Anything that is in larger boxes should be sent by a different courier because most of Evri deliverry drivers use cars to deliver.
Helpful Report
Posted 1 year ago
I didn't receive the item because apparently courier couldn't find my address and so after reconfirming my address and being advised that the messaged would get past on. The item got sent back to depot for them get ask if I wanted to reorder or get a refund I ask for a reorder which then get told the item is now out of stock very laughable STAY AWAY incompetence at its finest thanks for nothing
Helpful Report
Posted 1 year ago
Hi Jamie, Thank you for leaving a review. We’re sorry for the inconvenience you experienced. Unfortunately, the item was returned to the depot, and by the time a replacement was requested, it had gone out of stock. We understand how frustrating this was and sincerely apologise for the disappointment. Your feedback is important to us, and we’re reviewing the process with our delivery services to help prevent this from happening again. Kind regards, Grace
Posted 1 year ago