“I was a little surprised and disappointed to find that we still had to pay the £7 standard exit fee from the drop off zone when we left. I would have hoped this was included in the cost that we paid.”
“Arrival was fine, but our collection was dreadful, had to call twice to find out where our car was, on the 2nd call it had not even left the yard.
Had to wait 40 mins in the end and it would have been quicker and a lot cheaper to park in one of the standard car parks with a minibus service. Definitely not a premium service on this occasion.”
“Great service, chauffeurs we’re prompt to meet us to collect the car and even quicker to return the car upon our arrival at Stanstead. I’d definitely use this service again.”
“In general, the service was good, but we had to wait for approx 30 extra mins for collection when we returned home. We also had to pay the £7 to exit the airport drop off lane, which I would expect to have been covered by the meet and greet charge”
“We have used meet and greet before and that’s why we booked again. This time though it did take about 20mins for someone to meet us to drop the car off. Pick up worked great for us.”
“The meet and greet service could not have been better. Call handlers helpful, drivers polite and scheduling as expected.
The instructions given via email and phone were spot on and easy to follow.
Would definitely use again!”
“Really pleased with the service.
It was very easy to drop off/collect right outside arrivals/departures.
The car looks to have been looked after in our absence, which we were a little concerned about after reading some of the reviews.
Great service. Thank you.”
