“Great drop off but left waiting 35 mins to collect my car. I called from the baggage area when I had collected my bags as recommended on their web site and booking form. That let it down also there was only the head office number on my confirmation email. Had to call Gatwick to get the number as it wasn't on the auto select numbers invoice message. There was only Gatwick & Manchester.”
“Very efficient on outward journey but had to wait 30 minutes in the pouring rain when we arrived back at Stansted. We were told the car would be back in 8-10 mins and would have waited inside the terminal if we had been told that they were running late.”
“The service was amazing. Our flight on 19th April was cancelled after we had dropped our car off with you but the staff were very helpful and thoughtful and returned it for us and rescheduled the booking for 2 days later.”
“Perfect service both in dropping off and picking up car. Called them 10 mins from Stansted - driver was waiting for me at the drop off point. On return - car was delivered within 10 minutes of my call from the arrivals hall. Each time the paperwork was in order - and very polite drivers”