“Good communication, helpful and friendly, but on our arrival at the airport we did have to wait over 25 mins for them to collect the car, and so the extra money paid for meet and greet was wasted really as we could have parked and got transport in in that time, so I was disappointed with that hence only giving 4 stars rather than 5. We were delayed on our return home and they held onto car for an extra day with no drama and only an additional £10 charge and still met us on our arrival.”
