“Unfortunately, instructions for location not clear so went to mid stay stansted by accident, ending up paying twice as this parking was not used. Very disappointed this was not made clearer in information.”
“We have used aph Gatwick for 35 years, and have always had excellent service. Unfortunately that can’t be said for this booking, as it isn’t aph site just a booking agent I was disappointed, we couldn’t find the site until one of the staff came into the road and directed us, no lighting on site no toilets the bus and driver were no help, walking through puddles and stones to get to van I wasn’t very happy leaving my car there which is nearly new, on starting car s fault light came up as tailgate fault which has never shown before which I still need to investigate, I certainly will not be booking this again”
“Car park is a disgrace. It is full of pot holes and pools of water everywhere. Impossible to wheel a suitcase across.
The car park is in a good position and transfers to the terminal are good. Staff make absolutely no effort to help with luggage, you are on your own loading and unloading luggage from the minibus.
Staff are friendly and check in and out is good.
Overall not a particularly good experience using this facility.”
