“Very difficult to find and not well sign posted, no toilets whilst you wait. Waited ages despite numerous staff and transport available. Staff knew it was a poor operation as well and didn’t rate it themselves. Struggled booking this and had difficulties with contact and discussing the issues. Didn’t always get back to your queries but this was later resolved”
“Very deceiving booking, I would not recommend. The 'perk' they advertise is that their shuttles are as you arrive and personal, no need to wait around for buses like other places. We arrived and waited 15 minutes for the 1 van on to come back from their previous drop off. By the time it arrived back more people had arrived and wouldn't fit so they then also had to wait till we were dropped and it returned. You book per times lot so they knew how many people to be expecting in those times!
On returning we called the number and were told the van would be there shortly, which it did. We hopped in, to be told we had to wait for the boss who was doing a valet drop off and we had to wait and bring him back. We waited 20 minutes for him to then leave.
Don't advertise your 'perk' if you don't follow through with it. I will not use again and would not recommend to anyone. Pay less for one of the others and just give yourself time cos there was no benefit to paying the bit more for these.”
