Dear Mrs. Dixon-Edwards,
Thank you for your feedback. I’m really sorry to hear that there were no disabled spaces available and that the rest of the car park was very congested during your visit.
Our disabled bays are available on a first come, first served basis, and unfortunately during busy periods they can fill up quite quickly. We do appreciate how frustrating and inconvenient this can be.
I’m pleased to hear that you had no issues with the bus service, and we appreciate you taking the time to share your experience with us.
Kind regards,
The APH Team
“Great service. We struggled to find a parking spot big enough for a 4x4 on arrival. Took two trips around the carpark which is very compact. The bus service was prompt and helpful and it all went very smoothly”
“The gates didn’t open either way at the car park although we had confirmation and had paid weeks in advance. Had to wait about half an hour for transfer back to the car park on our return.”