“The process and location of the parking is great. I've given it 3 stars because when I came to collect my car, after a long day of traveling, my car seat, steering wheel and wing mirrors had all been moved and the settings on my car changed. Which isn't great when you're tired”
“Really easy and straightforward process, staff were really helpful. Dropped the car off without a hitch and on our return we collected it and left the airport car park in the space of about 5 minutes. Great service.”
“I use the facility at T1 six or seven times a year and have always found the staff to be friendly and very helpful
Dropping off is easy, so close to the teminal
Collecting my car is so much easier now the key vault system is working”
“Very good and easy service to use, Definitley worth the little bit extra to get this service. The only thing that could be improved is the markings on the road and signage. Bit tricky to see which lane number you was in and the exit arrows weren’t the easiest to follow, but as a whole it’s a really good service and would use again”
“Such a positive experience, every member of staff encountered was very personable and extremely helpful. From arriving to departure, clear instructions and politness made the whole thing so easy. ( I was travelling with my 85yr old mother who is not great walking distances so staffs' efficiency and effectiveness reduced any stress.) The difference was that you felt the staff believed in helping, it came from the heart not training manuals. (Not normal at Heathrow m&g.)
Ps the car was left in a good condition so that was fab. Well done”
