“The car park is mostly open and is quite a walk from the terminal across lots of busy roads. The route is confusing even with the signage and it takes you round when it could be more direct. It was chucking down with rain when I arrived so wheeling luggage and trying not to get soaked was difficult. As a woman on my own I won’t use this again. The internal car park signs are also confusing as the no entry are high up and at 5am weren’t that visible?”
“Pre booking was very easy to do and the parking was completed with no hassle. Returned few days later from my break to my car which was in a safe place
. Would definitely recommend parking again”
“Appalling service from APH. Our flight was delayed, we were given misinformation by Grace at APH. She then patronisingly rang me and said there was no way we would be charged an extra £61.40 as per the airports website for overstay and she'd never known anyone be overcharged more than £20 and bragged she was saving us money. Guess what, I was charged £61.40! I've used APH loads of times before but this is the first time ive had to contact them due to a flight delay. You cannot ring to speak to anyone, you have to wait for them to call you and I was reduced to tears by the time they called. I won't ever use them again.”
“The instructions on reaching the car park were unclear. We ended up in the T3 Multi Storey and nearly came back to a £245 car park fee! Luckily my wife managed to speak with the car park marshall, and we were allowed to exit with our pre booked allowance, but not a pleasant experience to come back too. Not a service I’d use again.”
