“Incredibly efficient service. The directions they sent were spot on, they were expecting us and had a very quick hand over of the keys so we could get straight off and when we returned (at which time, it was much quieter) they had the car ready to drive away from the front of the property. It did feel a little bit shady on arrival as it is not entirely clear where they store you car whilst you're away but there were no issues with our vehicle and it clearly is all legit. The walk to the airport is not brilliantly signposted but you can see where the planes are - just head towards them! We've very brisk walkers and it took is about 7/8 minutes to be inside the departure terminal.”
“Dropped my car as planned , very straightforward no issues . Easy to find and 5 minute walk to airport . We had a big delay on our return flight called imagine and reassured us no problem . Car was full of snow and ice when we collected it and the guy from imagine came out and offered us some de icer and scraper to get rid of the snow off windscreen”
“I’m very disappointed with the standard of so called “ park and ride “ at John Lennon air port Liverpool
I have used APH services many times and have always had high regard for the parking, bus transfer, staff professionalism and friendliness and ease of parking service
The car park was not clearly signposted or even a little bit impressive to what I am used to
There was only a intercom to talk to staff ( to be fair the guy I spoke to was very friendly and helpful) but no staff around to assist me and my wife who are both disabled
The parking spaces available where a long walk away from the airport and no bus service available
The worst thing other than the distance we had to struggle with was how small and tight the actual spaces were and couldn’t find any disabled spaces
On returning to our vehicle it was almost impossible to get back in as the cars either side of us restricted the amount that we could open our doors
All in all very disappointing and very surprised how poor this particular car park was for what we are used to with APH”
