“I used MBW Meet and Greet service at Heathrow for our Dec holidays. I was a bit worried due to negative reviews on other sites but took a risk and booked them as they were cheaper than any other provider. The experience has been excellent. Booking was done APH which was a breeze. On the day, MBW captain called me in advance to check when I will be arriving and guided me on where to drop off the vehicle. On dropping the vehicle, I took pictures if the car just to sure and I was informed there would 16 miles added to the odometer as it is off airport parking.
Few days before my return, I was contacted on whatsapp to confirm my return plan and asked if I would like any extra services like wash, vac etc. on the day of return, called them after baggage collection and was told the vehicle will be ready in 20 mins from the short stay. Checked the vehicle and it was in the same condition as I left it (apart from some mud/ soil here and there).
Overall, I had a great experience with them and would highly recommend them.”
“So glad we booked parking with them. Really friendly staff, efficient and accommodating. Worked perfectly and would definitely book with them again ⭐️”
“Good service. Extra charge for Terminal 4 seems wrong and came as a surprise. MBW shouldn't charge this, or be aware that Terminal 4 has this extra charge.”
“MBW have always been very good for us over the years, but this time we felt a little let down on get the car returned after a long trip home at T3 it took well over an hour after giving plenty of notice. Their excuse was delay on motorway, when we could see there were no hold ups.”
“I received excellent service from MBW. I was unaware of the cause of traffic buildup, on my way to Heathrow. I received a call from the them, informing me of a collision on the tunnel leading to T2. They advised that I should drop my vehicle off at T5 and to take the train, which saved me from missing my flight. Pick-up was at T2 without any glitches. Excellent service!”
“We had a fantastic service.
There was trouble in the airport tunnel, we had a call in the morning informing us and to take the car to terminal 5 and take the train to our terminal. Very quick sorting everything out. On our return, we had a few delays, again, they connected us and stayed in touch.
Really fantastic service.”
“Seamless drop off when we left. Car came back in good condition with just a few miles added on. Very good pick up at Terminal 2 - they pre-empted our flight and came to pick us up in really good time. Car was ready by the time we got off the lift. Would use MBW again!”
