“A one night stay prior to catching an early flight. Hotel staff were very helpful and friendly - they gave our children a small soft toy each. Room was clean and a good size for a family room.”
“Poorly cleaned room, dust hanging from the ceiling and dead bugs, not up to standards, floor dirty with white stains, bedding smellt of damp. Broken and worn fixtures and fittings. Not a comfortable stay and only tolerated the room due to having an early flight in the morning. The lobby of the hotel looked amazing but it was disappointing to see the room”
“The best service I have received at a hotel in a long time, smooth checking in process, nice room, easy access to bar and restaurant. Will definitely stay here again when I fly from Heathrow.”
