“Used the company for a while now ( as I am a regular flyer)..but this time I got back on the 3/5:2023 I lost my ticket with my car details on so a young man ( first time I have seen him )., asked me for my name address , which I gave him and my car reg .. he then asked me for INd my passport .. I was annoyed because there was a big que and cold outside I had to go thru my case for my passport ..my name address and my reg should have been enough as other car parks ask this ..because of this I was tempted to try other car parks . I am disappointed because I have used thease for a few years now ..”