“Works smoothly but I sent the text on landing and did not receive the acknowledgement text so I wasn't sure whether a coach was on its way or not. Fortunately there were other people waiting who had received it. I don't think the instrucions made it very clear that the pick up point was down one level from Arrivals (Gatwick South) as it took us a while to realise we weren't on the Ground Floor to start with!
On arrival at the car park, it was about 11.30pm and -4 degrees so the car was extremely iced up! It would have been niice if there was de-icer available to purchase from Reception as we did not have any in the vehicle!”
“Have used the company in the past and booking on line easy. Staff all very courteous and bus drivers very helpful in loading and unloading suitcases. Will certainly continue using the company.”
“Always happy with the service, although buses are a bit old. This time although we had gone through the procedure of texting on arrival our car had obviously been moved much earlier. It was minus 2 degrees, the door was frozen and the car was very frozen too. If it had been moved nearer to our arrival it would not have been so bad for us, tired and delayed.”
“Been using this firm for about 20 years now & never had a bad experience. The staff are quick and efficient & notice little things like my mother has a walking stick and was finding it difficult moving and when i came to collect the car it was right next to office for a shorter distance, Thank you!
You wont go wrong by using this company”
“Highly recommended. Having become disappointed with level of service from our previous park and ride provider, impressed with service from APH. Friendly welcome, easy book in and speedy transfer. Less than 5 mins to wait for return bus and car well looked after on our return. Will use again.”
