“The hotel is easy to find, clean and the staff are great with very good service and food. I think room allocation is important, our initial room was looking over the air conditioning units making our room very noisy, the staff were excellent in responding to this and moving us within minutes to a different room that was very quiet. Unfortunately the bed was the worst we ever experienced, so hard in fact we did not sleep. So in summary, great staff and service, but poor facility”
“Staff are very helpful. The hotel is good and conveniently located near Gatwick Airport. Rooms are comfortable and well equipped with tea, coffee facilities. Complimentary water bottles. Thank you Crowne Plaza.”