“It is quite hard to find an available parking space when you arrive as all areas of the car park are open and spaces are dotted about all over the place. Also if you drive down a parking lane to the end and there are no spaces you have to reverse your car a long distance to get back out of the lane.”
Dear Mr. Doherty
I am sorry to hear about your experience and the difficulties you encountered finding a parking space.
We appreciate your feedback regarding the layout of the car park and the challenges caused when spaces are spread throughout the site. We understand how frustrating it can be to reach the end of a lane and have to reverse a considerable distance when no spaces are available.
Please be assured that your comments have been noted and will be passed on to the relevant team as we continually look for ways to improve the parking experience for our customers.
Thank you for taking the time to share your feedback, and we apologise for the inconvenience caused.
Kind regards,
The APH Team
“Arrived at the Airpark ( I had by mistake booked the self park instead of the park and ride ) BUT it wasn’t an issue ! Carpark’s are next to each other , it’s the same bus you get on and the self park has the same security as the park and Ride ! All very professional and all very helpful ! We use APH at Gatwick and Luton ! We wouldn’t use anyone else”
