“Excellent! Straightforward and reliable. Proper car park not an acre of gravel and puddles! Friendly staff except the bus driver on the way back from airport on duty overnight 20-21 Jan who: told some poor fellow he couldn’t get on the bus while carrying a drink. I looked round expecting the chap to have a bottle of beer but no…a takeaway cup of tea/coffee WITH A LID on it??! Really? Also he told me to heave my 20kg suitcase onto the top shelf of the rack when there’s an ideal spot for it right behind his seat and which is where I placed it on the way to the airport when another driver made no comment. I gave him a stiff ignoring. What a numpty!! Sort this berk out please!”
“We always use this facility to park our vehicle and receive a blue light discount. I would make only one suggestion that the self park sign is made larger to see as we missed it the first time and went into the park and drop entrance”
“I am using it for long time now and I love it. Customer service is very professional even if you’ve made a mistake they will help and resolve the problem.
Thank you”
“Good price. Relatively easy to find. Arrived in the dark and not particularly well lit. Transfer bus arrived quite quickly even though it was 5am. Would use again.”
“The cost of booking the carpark was very reasonable but be prepared to have to wait a while for your return transfer. I always thought flights incoming were checked but although we waited for the bus for 10 mins which isn't the end of the world, it couldn't fit everyone on so had to wait another 15 mins in the freezing cold. The carpark is not lit up at all so you can imagine when arriving back in the dark, in winter (rainy weather) it was a nightmare walking through the carpark, stepping in puddles etc in the pitch black to find your car. No signs directing you to the exit either so again in pitch black was awful. Only positive was once at the exit barrier it shows your name and the barrier lifts straight away.”
“Excellent, we parked in self park Luton. We arrived on a bitterly cold day and there was a very pleasant lady directing customers to the bay. Transfers both ways were efficient.”
