“It was easy to book online and find the parking, BUT I was deeply disappointed on my return. It was very confusing where to go for the shuttle as I walked out of the airport. There is no signage on the bus stop! I called your help line but you have no customer’s service at the weekend - The time when most passengers are traveling! How ridiculous is that! I asked one of the airport service workers – he sent me in to the taxi parking. I asked one driver, he wasn’t sure but said he is driving to the long stay car park. So I had a ride but in the wrong direction, so wasted half an hour. It was already midnight by the time I finally found the right bus stop and arrived to collect my car. I am glad I booked extra time just in case, otherwise I would be paying for expired ticket! So would I recommend your service to my friends and family? I think you know the answer!”
