“On arrival met and checked in at a kiosk by a friendly staff member - only had to wait a couple of minutes for the transfer bus. On return again only a few minutes wait for the transfer bus which was a new one with a different layout and which had seats in front of the luggage racks so people were sitting in them with their luggage in the aisle making if difficult for others to access the luggage racks and rear seats - maybe a rethink on this is needed. At the car park very efficient self service kiosk to obtain car key and leave.”