“Drop off and pick up was faultless, didn't wait long for shuttle bus.
My only complaint is that when I collected my car it was parked in what could only be described as a lake! My trainers feet were absolutely soaking which wasn't really ideal when you have a 3 hour drive home in wet shoes/feet.”
“All good apart from when getting back to the car it was in a massive puddle. I had to get in the passenger side and clamber over to driver side. Not happy with that.”
“I was very impressed with the service until I picked up my car and before setting off I went to put on my designer sunglasses that has been taken from the glove box.”
Dear Mr A Chauhan,
Thank you for taking the time to leave your feedback. We’re glad to hear you were impressed with the service overall, and we’re very sorry to hear about the issue with your sunglasses.
Please be assured that we’ve emailed you directly regarding this incident so we can investigate further and provide assistance.
Thank you again for bringing this to our attention.
Kind regards,