“All good except coach driver to the airport was driving erratically without due care for many standing passengers. We had to hold on very tight and were rocking and swaying all over the place . I hurt my hip as a result of this . Please can this be addressed”
“Really easy drop off and collection, park and ride takes you right to terminal door and quick on pick up. You can track the next bus too which is a good feature. Always use APH when travelling from various London airports, highly recommend.”
“Instructions for drop off were very clear and so it was quick and easy to drop the car off and hand in my key, and get on the way to the airport. Pick up was also easy, scanning my ticket returned my keys from a numbered locker and identified where to find my car, so we were quickly on our way”
“Due to a road closure our satnav struggled to find Drop and Go Luton which was really frustraing. Prioir notice would have been helpful. The bus to the airport was over crowded and quite uncomfortable. Although my vehicle was acknowldged on entry our reference number wasnt recognised but the staff were really helpful and sorted the issue very quickly. Key collection on our return was so easy”
