“Very efficient drop off procedure and quick journey to airport. Same on return, bus was waiting at the allocated stop, simple procedure to collect keys and car was near ready to go.”
“Brilliant service. Drop your car. Leave your keys. Head on holiday.
Someone was present on arrival to help if needed.
Really easy to pick up keys on the way back.
Frequent shuttle bus.”
“Greeted by a lady who was so unwelcominging had no pride in her work. Arrived home only to have to wait 50 minutes in the freezing cold in a massive queue waiting for busses. Will not be using APH Luton again.”
Dear Mr. Green,
Thank you for your feedback.
We’re very sorry to hear about your experience at APH Drop & Go Luton. We completely understand how frustrating it must have been to encounter an unwelcoming staff member and to wait so long for the shuttle bus, especially in the cold.
We have taken your comments onboard and will look at ways to improve the service for our customers.
Kind regards,
The APH team
