“Signage back to car park from Arrivals is very poor, which wasn't a great start. Then the ANPR to exit wasn't working. There is a call button on the panel but it's over to one side and not very prominent. On a cold wet night, there was a queue of people all having problems. A number of people turned round because they didn't see the call button, so replacement with something maybe just in a more obvious colour would save frustration and delays. Together with better signage. It's a long walk in the rain when you aren't sure where you are going.”