“Going out couldn't fault the help we were given. Returning different story, I understand 3 planes came in together and you were extremely busy we had to wait for bus to come fortunately it had stopped raining. On arrival at car park our suitcases were left in the middle of the car park and no help was offered before bus drove off. My partner has mobility issues which are obvious . I was left to help my partner to the car and then get suitcases. I was disappointed as we are usually well looked after.”
