“Booked hotel and car park through APH however on arrival at the hotel, we were told they had no record of our booking. Despite this, we were given the key to a room but when we entered the room, it was already occupied. Eventually given the key to another room. Just hoping there is no problem when we get back on exiting the car park.”
“Comfortable overnight stay. Some disappointment with restaurant, very limited choice on menu. Found out afterwards there was a page missing from the menu we were given. Need to ensure does not happen again!”
“It is OK as a base for an overnight stay before going away on holiday - basic room which was clean and tidy. However only slight gripe is the cost of the food & drinks..”
“The hotel is excellent for the Birmingham airport. The hotel rates are good, clean room, only thing that was upsetting was that the fire Alarm went off at 5.00 am which was a false call.”
“Great location close to terminal , clean room , bathroom door poorly fitted so had to slam it shut but all in all very good place to stay before a flight .”