“Satisfactory service but there was some confusion at the bus stop on return as another Air parks collection bus (blue ticket service) arrived with APH affiliated logo but it was not the correct bus for us and we and other customers had to wait longer than anticipated as a result to get back to the car park.”
“The greeting you receive when you drop your car is very welcoming and professional. The self serve key collection was simple to use and our car was positioned in Row A so we didn’t have to trundle our cases very far.
I would’ve given 5* if the airport collection bus arrived a bit sooner . We were a large group off one flight waiting in the early hours for what seemed like 30 min. When it arrived we all had to cram in and some people had to stand with their heavy case unsecured for the whole journey back. This would’ve proved catastrophic if there had been a need for the driver to break hard. Two buses should’ve been sent to collect the amount of people waiting. Passenger safety needs to be prioritised.
All in all I think APH still provides the best value for money.”
“EASY, pull up leave your keys, receive a ticket, short bus ride, 2 minute wait for collection on return, collect keys from a key safe, number on ticket as to where your car is parked, collect and go. Very organized.”
“The new location at Macadown Lane is very good although confusing with Air Parks being at the same place and whose signage is more prevalent than APH. Who owns who ? Why have different tickets when the buses go to the same place. Drop off was very easy and the staff member very friendly. Key recovery is excellent and very simple.”
