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APH Drop & Go Birmingham Reviews

4.7 Rating 2,553 Reviews
Friendliness of staff
Transfer to the airport
Very good as per usual
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Posted 5 months ago
Friendliness of staff
Transfer to the airport
Very impressed with this service. The bus was actually waiting for us when we exited the terminal which was a great start. The driver was very friendly and courteous and after scanning my ticket he was able to tell me in advance which box number my ticket was in. When we arrived at the car park we went into a covered area where you scan your ticket in the machine. It asks you to confirm your registration number and then very quickly tells you where your car is situated, what number box your key is in alongside the machine, and you then hear an audible click as the box opens to reveal your car key. A very good streamlined system that is actually user friendly
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Posted 5 months ago
Friendliness of staff
Transfer to the airport
Going out very easy, plenty of staff. On return, driver kindly assisted with key retrieval, which was a new arrangement to us. No other staff visible so no-one to assist should there have been a problem. Would use again
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Posted 5 months ago
Friendliness of staff
Transfer to the airport
Process very straightforward and efficient
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Posted 5 months ago
Friendliness of staff
Transfer to the airport
An absolutely amazing standard of customer service. The staff are incredibly helpful and there to support every step of the way. Incredibly efficient stress free. I will definitely be using APH again in the future.
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Posted 5 months ago
Friendliness of staff
Transfer to the airport
Excellent service
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Posted 5 months ago
Friendliness of staff
Transfer to the airport
very smooth easy to use no problem from start to finish have used for years
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Posted 5 months ago
Friendliness of staff
Transfer to the airport
ease of use and convienient
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Posted 5 months ago