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Maple Meet & Greet, Birmingham Airport Reviews

4.5 Rating 673 Reviews
Excellent service. Would definitely do it again
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Posted 11 months ago
Easy to find and a smooth process both ways
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Posted 11 months ago
Great service , easy to find , 2 min walk to departures . Only 5 min wait to collect car on return
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Posted 11 months ago
Not good, a good distance from departures and arrivals if you struggle with luggage, walking. They meet you in a car park not at departures. Not meet and greet as it was.
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Posted 11 months ago
We were travelling with 2 young children so wanted to keep things simple. Maple was so easy, quick and efficient for us. Thank you.
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Posted 11 months ago
An easy to find and uyse system - the staff are really good - very helpful - no waiting times either - I highly recommend using them
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Posted 11 months ago
The directions and instructions were helpful and the drop off/collection precefures were smooth. However when I collected my car it was absolutely covered in thick dust or sand. I don't know where they'd parked it for two weeks but I'd guess it went off site and in a gravel or loose surface car park. Other than that no complaints.
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Posted 11 months ago
On arrival you are left waiting for ages before someone comes and greets you despite quite a few people in maple jackets standing around. The car park is still further away from departures than the other paid car parks. On return the car was dirty and looked like it had been driven in a rally through a muddy forest. Despite being told we’d be fined if we took more than 10 minutes to get to the car park after calling, we still waited over 10 minutes for the car to be dropped off ( freezing at 11.30pm ). Very basic service from pretty surly employees and your car doesn’t feel like it’s been looked after. Poor.
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Posted 11 months ago