IQAir GC XE MultiGas Air Purifier Reviews

2 Rating 1 Reviews

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02031760713

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info@allergycosmos.co.uk

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Unit 42, Battersea Business Centre, 99-109 Lavender Hill, London, SW11 5QL
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“Removes pm2.5 particles extremely efficiency but does exactly nothing when it comes to VOCs. Checked by Airthings View Plus. Given cheap £150 amazon purifiers remove pm2.5 too, Multigas isnt worth the premium price. Disappointed by its performance. Oh not to mention i get an impression it actually increases VOCs in my room! Average 12h VOCs in my room are slightly lower when i switch Multigas off for the day compared to when i leave it on. Wish i hadnt bought it, money wasted.”

Helpful Report

Posted 3 weeks ago

Hello, Thank you for your feedback. We are sorry to hear that you feel disappointed with your IQAir GC Multigas. We take all concerns seriously and have already discussed this with you in detail by email. The IQAir GC Multigas is designed and independently tested to remove both fine particles and VOCs. Leading research institutes, including RTI International (USA) and the Danish Technological Institute, have confirmed its effectiveness in reducing VOCs and other gaseous pollutants. This is why it is widely used in environments where clean air is critical, from hospitals to research facilities. We understand your readings were based on a consumer-grade monitor. While convenient, these devices have well-documented limitations when measuring VOCs, which can sometimes make it difficult to reflect the improvements delivered by the purifier. They can be accurate in showing particle levels, but they are not reliable for gases and chemicals. These sensors are also influenced by several environmental factors, including temperature, humidity, airflow, and even people being present in the room. We are always here to help customers get the best from their units, and we regret that in this case you did not feel the benefits you were hoping for. We would be happy to help further if you wish to continue troubleshooting or adjusting the setup together. Kind regards, Peter

Posted 2 weeks ago