“These sandlas looked lovely and were very comfortable. However they broke the first time I wore them. I have sent them back and hoping for a replacement pair. That was a week ago today. It would be good to know what's going on. Thanks”
Hey Samantha, so sorry you had an issue with our Terminal sandals, we are now aware that these sandals have a common fault and have removed this style from our website, our team will of course process a full refund for you within 24 hours of us receiving your return back. Thank you & sorry again for the inconvenience caused x
“I had a few issues with sandals breaking but this was dealt with very quickly and I now have a new pair which seem to be fine. I've had so many compliments on them and they are very comfortable”
“Really nice sandals. So comfy I love them. I got some boots at Xmas and I’ve worn them everyday since so had to come back for my summer shoes! Will be getting more from here.”
