Letter Pendant (Gold) Initial: J Reviews

4.7 Rating 165 Reviews

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Helpful Report

Thank you for taking time out to review your recent AL purchase, Julie! ❤

“The pendant is beautiful and the size is perfect. I am very happy with my purchase. ❤️”

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We're delighted to hear that you're loving your lovely Letter Pendant, Julia - thank you so much for taking the time out to share your kind feedback, it means the world to us! ❤

Jacqueline W

Verified Reviewer

“It was just as described”

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Thank you so much for taking the time out to review your recent AL purchase - we're absolutely delighted to hear that you love it! ❤

“Absolutely love it. Wearing all three together looks wonderful.”

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Thanks so much for taking the time out to leave us a review, Jane - we truly appreciate it & are so happy to hear that you're pleased with your recent order! ❤

“Absolutely love it x”

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Hello Joanne, Thanks for taking the time to leave this review, Joanne - we hope you enjoy wearing your new pieces! X

“It never arrived.”

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Hi Judy, Thank you for taking the time to leave us a review & we're so sorry to hear that your order hasn't arrived. Due to the Royal Mail strikes which have taken place on various occasions over the last 2 weeks, we are experiencing a delay in the delivery of our orders - this is also affecting the updating of tracking. The standard delivery time frame has been extended to 4-7 working days but we are sure it’s on the way! We’re so sorry for the delay & can’t thank you enough for your patience. We're now beginning to see updates to tracking, so please do continue to monitor the shipment of your order - we would recommend using the Royal Mail app. If you still haven’t received your order 7 working days from the date of dispatch (this excludes weekends & Royal Mail strike dates), please get in touch with us via email on help@abbottlyonsupport.com & we’ll be here to assist you. I apologise for any upset caused as a result of receiving an invite to leave us a review - this is unfortunately an automated email which is sent within the standard time frame of which we would expect the order to arrive in usual circumstances.

“Beautiful necklace and gift box excellent service and quick delivery. Would highly recommend”

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Thank you so much for sharing your recent customer service experience with us, Joan ! We are so pleased to hear that you are loving your new Pendant ✨

“Absolutely beautiful bought this for my daughter, hoping someone has bought it for me”

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Thank you for taking the time out to leave us this review, Gwen ! So delighted to see that you are happy with your Pendant ✨