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About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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“Bracelet is for a gift so hasn’t yet been received. The bracelet looks beautiful though and I’m sure the recipient will love it. May have to myself one as well I think”

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Thank you for taking the time to leave us a review & we're so sorry to hear that your order hasn't arrived. Due to the Royal Mail strikes which have taken place on various occasions over the last 2 weeks, we are experiencing a delay in the delivery of our orders - this is also affecting the updating of tracking. The standard delivery time frame has been extended to 4-7 working days but we are sure it’s on the way! We’re so sorry for the delay & can’t thank you enough for your patience. We're now beginning to see updates to tracking, so please do continue to monitor the shipment of your order - we would recommend using the Royal Mail app. If you still haven’t received your order 7 working days from the date of dispatch (this excludes weekends & Royal Mail strike dates), please get in touch with us via email on help@abbottlyonsupport.com & we’ll be here to assist you. I apologise for any upset caused as a result of receiving an invite to leave us a review - this is unfortunately an automated email which is sent within the standard time frame of which we would expect the order to arrive in usual circumstances.

“Lovely bracelet great Christmas gift. Thank you”

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Thank you for your 5 star review, Susan! So delighted to see that you are happy with your bracelet ✨

“Really pretty and dainty, makes for a really lovely gift. Customer service was so helpful.”

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Thank you so much for your feedback - it's always our aim to provide top-class customer service so it's fab to hear that you've had a positive experience! ❤

“Again bought for a birthday, again very quick delivery, and hope she likes it. She should as she picked these items herself .”

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We truly appreciate your review, Anne - it's great to hear that you're happy & hope that your daughter has a wonderful 40th Birthday! ❤

“Absolutely beautiful , my friend will be happy to wear this. Lovely birthday present. Thanks a lot x”

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Such lovely feedback, thank you, Janette. I just know they are going to love it even more once they see it! Great choice❤

“This bracelet is stunning. Very pleased with it.”

Helpful Report

We definitely agree with you there - this Mini Heart Birthstone Bracelet is top on our Christmas wish lists this year✨