Custom Name Tennis Necklace (Silver) Reviews

4.6 Rating 65 Reviews

Add a touch of sparkle to your style with our stunning Custom Name Tennis Necklace. Totally unique to you, create a bespoke piece that is all about you or someone special.

* Luxury Silver stainless steel and cubic zirconia
* Two year quality and plating guarantee
* Comes in luxury sustainable packaging
* Innovative anti-tarnish protective coating
* Water, sweat and heat-resistant
* Made from over sixty percent recycled materials
* Chain length: adjustable from 14 to 16in
* Individual cubic zirconia: 3mm
* Features a lobster clasp with extender

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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“Gorgeous and really good quality”

Helpful Report

Thanks for being such a loyal customer - it makes us so happy to hear you enjoy shopping with us! We are so grateful for your lovely feedback 💕

“The 3 stars I have given are for the necklace itself, which actually deserves 5 stars as it is lovely and very well made and beautifully packaged, but I had to knock a couple of stars off for the purchase as a whole which has been one of the worst online shopping experiences I have ever had. The necklace took 5 weeks before it was delivered, so late for my Niece's 30th birthday and the reason it took 5 weeks is because even though this business is a UK business and the designers are UK based and customer services are apparently in the UK, however, what is not made clear anywhere on the website (certainly nowhere obvious I could find) is the custom name jewellery is made/put together in the far east, which in itself I have no issue with that as long as the workers are treated well and paid a fair wage, but it should be made clear that you will not be receiving your custom item anytime soon as you have to give at least 2-3 weeks of travelling time it seems. I ordered this necklace on January 9th and it was finally delivered on February 14th. The updates I was getting, told me that the necklace was made by January 15th and was now in the polishing stage, then that was it, silence for about 2-3 weeks, which I now realise was the travelling time for the item to reach the warehouse/dispatch centre here in the UK for final quality checks. I contacted customer services a couple of times which you can only really do via online chat, there is no contact phone number and even though the ones I chatted with were nice enough, they weren't really of much help. I had to request further help from someone higher up and was emailed by a team leader who was a bit more helpful and they were the one that gave me the info about the items being made/put together in the far east. I am sure once I have been able to see my Niece to gift this to her, she will love it, but I Just think the fact these items are made & dispatched to the UK from the far east needs to be made very clear on the website just so prospective buyers are fully aware before deciding on purchasing or not.”

Helpful Report

Thank you for taking the time to share your recent experience with us & we’re incredibly sorry to hear that it hasn’t been a positive one. We’re super disappointed to hear that you experienced these issues - it’s certainly not the standard that we strive for. I can see that you have now been assisted but if you need anything else, please don’t hesitate to reach out via email on help@abbottlyonsupport.com

“So in love with this necklace took a while to arrive but was so worth the wait ❤️”

Helpful Report

Thank you so much for taking the time to review your Custom Name Tennis Necklace, Beth - we're delighted to hear that you love it! ✨

“Love it…will definitely be back for more!”

Helpful Report

Thank you so much for your kind review, Sophie - it makes our day to know you love your stunning new Custom Name Tennis Necklace! 😍

“Beautiful necklace exactly what I ordered”

Helpful Report

Thank you for taking the time out to leave us this review, Helen! So delighted to see that you are happy with your Custom Name Tennis Necklace✨

“Absolutely loved this necklace and I’ve also loved everything else I ordered too. The quality is amazing and the customer service is so professional also can’t recommend enough.”

Helpful Report

Thanks ever so much for your lovely comments, Donna! Top-class customer service is something we strive for & It really makes our day to hear that you love your new pieces. We hope to see you again soon 💕 x

“Beautiful quality”

Helpful Report

Thank you so much for taking the time to leave this review for us, Mia. We look forward to welcoming you back again soon here at Abbott Lyon! ✨

“This would be a five star as have bought a couple of things before but I've ordered two of these and they are all done nicely up with ribbon but these are necklaces for two different ppl with there name on them but don't know wot one is what so need to ruin one by opening it up.”

Helpful Report

Hello Sharon, We are so grateful for your feedback, Sharon. Thanks for taking the time to leave this review - we'll be sure to pass this feedback onto the team. ✨