Birthstone Signature Name Necklace (Gold) Sphere Chain / March Reviews

4.7 Rating 15 Reviews

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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“Ordered this necklace for my daughter as a keepsake from her late grandmother. When it arrived I've noticed the wrong birth stone was put on. I've contacted customer service via web chat and replacement was ordered. Very efficient customer service. My daughter loves the necklace.”

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“Gorgeous necklace, exactly as described and matches the photos.”

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“It was my first purchase from this site and I am totally impressed by the effort the team put forth to deliver the best product possible. The product is beautiful and my daughter loved her gift. Thanks”

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“I haven’t even got it yet….. nearly 6 weeks later”

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Hi Claire, sorry to hear about this! I have taken a quick look and can see that a member of our customer service team has been in contact with you via email about this and that it is all sorted and a replacement has been issued. I can see that they have reordered this for you under express delivery so although this will take 12-15 days to be created, it will be shipped on the fastest service possible. If you need any further assistance then please feel free to reach back out to us via the current email thread.

“Lovely necklace present for my daughters 18th she loves it”

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“Gorgeous, was loved”

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Thank you so much for your kind feedback - it's great to hear that you're happy! 💕

“Lovely necklace but unfortunately came with the wrong birthstone. Customer service was fantastic and a new order was made which I’m now waiting on. Beautiful necklace can’t wait for my correct order to arrive!”

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Please accept our apologies for receiving your order with the incorrect birthstone , Selina, as this isn't the high-quality experience we expect you to have with us. We are delighted to hear that we were able to resolve this promptly for you and we really look forward to welcoming you back again soon here at Abbott Lyon💕

“Beautiful necklace. Was a gift and my daughter loves it.”

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Thank you so much for taking the time to review your Birthstone Signature Name Necklace, Danielle - we're delighted to hear that your daughter loves it! ✨