“I was consistently informed about every step of the order process - i.e. payment - delivery - by the company, and never had the feeling that I was being left alone - I knew how much of the process of ordering, paying, and receiving the goods was completed, when the goods were sent out, and when they were expected to be delivered. Even the driver was very keen on making a punctual delivery - everything went perfectly.”
“Goods in line with the product description. Date of delivery respected. Goods delivered on a pallet with highly damaged packages (cartons torn over 50%)”
“The delivery information on the website is a bit confusing. It's not obvious on first reading that 'Lazy Susan deliver' is different to delivery by your distributors - so the different timescales mentioned are confusing. Also the 'transit times' table is confusing. I wasn't sure if that meant the time taken from the moment the goods left the distributors warehouse or included the time from the moment the order was processed to the time the goods would be delivered to my house. It's a big selling point that you can deliver so quickly so you should highlight it! Customer service was very good and I felt that I was dealing with a 'proper' company and not some dodgy internet crowd.”
“We placed our order on Tuesday evening and proudly took delivery of all our furniture on Friday afternoon. We were amazed at how well all the items were packed and my husband and step son assembled them all as soon as I had unpacked them Friday afternoon, they both said how much thought had gone into the way they are built and put together and my step son is an RAF Tornado techi and he said how well they are made and how solid it all felt once assembled. We have got the June oval table with six April chairs & cushions, also two small Sandra coffee tables and we are delighted with every item, the chairs are very comfy with or without the cushions. We can't fault the staff and customer service at Lazy Susan, they are very helpful and very efficient, Thank you to Gyles for your help with our order. Amazing service, amazing quality and all at a fair price! We would highly recommend Lazy Susan! Thank you x”
