“I have a pair of Bytomic Red Label Pointfighter Kicks, which are pretty good. So bought Bytomic Performer Point Sparring Kick for my son, who needed a new pair of foot pads.
Bought size XS (for foot size 3-4) as he has foot size 1.5 to 2 and thought they wouldn't be too big for too long.
Unfortunately the XS were too small. In length they just about okay, nearing to too small. The width was too small. Plus the elastic strap to secure the foot pads is too short. Had to over overextent the straps to get it round the foot pad to do it up properly - which uncomfortably squeezed his feet. He wore them once and the fabric in the heel on one foot bunched and folded to give him a blister which bled on the mats.
He also didn't like the split toe strap for the toes.”
Dear K'an
Thank you for taking the time to share your detailed feedback about the Bytomic Performer Point Sparring Kicks. We’re sorry to hear that the product didn’t meet your expectations or work well for your son.
It’s great to know that you’ve had a positive experience with the Bytomic Red Label Pointfighter Kicks, and we’re sorry the sizing and design of the Performer Point Sparring Kicks didn’t suit your son as hoped. We appreciate your notes about the fit, width, and the elastic strap, as well as the discomfort caused by the split toe strap. It’s never our intention for a product to cause discomfort, and we’ll pass your feedback to our product development team for review and improvement.
We’d love to assist you further. If you'd like to explore an exchange or discuss alternative options that might work better for your son, please don’t hesitate to reach out to our customer service team. Your satisfaction is important to us, and we’d be happy to help find a solution.
Thank you again for sharing your experience with us, as it helps us improve both our products and our service. We hope to have the opportunity to provide you with a better experience in the future.
Warm regards,
Oran
Customer Service Manager
