“I am super disappointed. I chose a yoga mat in Blue Stone / Moon because I thought the colours were so bright and I especially liked the golden stripes. I unpacked the matte with great anticipation and was really disappointed: the colours were totally matt and the gold was totally pixelated, the whole colour scheme made a cheap impression on me.
For a refund, I would have had to pay the return shipping of 4.90€ myself (the shipping of the order had already cost 4.90€), so I wanted to exchange the mat for an alternative for free. But the ones I would have liked were already sold out. As the customer service was not available (on a working day), I sent the mat back because I didn't want to pay so much money for a yoga mat I didn't like.
If I had known what the colours looked like in real life, I would never have bought the yoga mat. I am very angry that I paid almost 10€ just to send it back and forth for nothing.”