“Extremely poor customer service. I am still waiting for my order which was due to arrive last week and cannot get a reply from customer services. Extremely frustrating and disappointing.”
“This is actually a moan about the courier service you use. I have still yet to receive any goods as Yodel have failed to deliver on several occasions and are now trying to locate my parcel in the depot. Very unhappy customer”
“Bought 3 glass jars of ghee. The welleasy brand was very nice would definitely recommend.
One of the jars smashed in transit. I let then
Know and they dealt with it promptly by refunding me and giving me a voucher. Excellent product me and excellent customer service”
“I value the platform and have been using it since the beginning but have recently had quite a few issues with my orders - damaged / leaking products and parcels that have been shipped late, delivered late, or sent to the wrong address - this is more the fault of the delivery service, but a consideration for WellEasy in terms of who they partner with. Overall good customer service, but some frustrating experiences.”
“I’ve recently made the decision to reduce my sugar intake and consumption of seed oils. It’s great that I can purchase everything I need from one place and so far, everything I’ve tried tasted great!”
“I really like the selection of products available on your site and the ease of navigating around and making a purchase. I've had a few issues with packaging as some of my products have been damaged in transit on several occasions. It would also be great to be able to add to an order once you have placed it if there are things you have missed or to choose a delivery date like with a supermarket shop. It is quite a long wait from purchase to receiving the products so finding a way to shorten this would be great. I like the free product offer on a sunday but it's a really bad day for me to try and get it so either extend the period you can get the offer or have a mid week offer too/instead. Hope that helps!”
“A friend told me about “welleasy” so I thought I’d take a look; and I was immediately struck by how many great products were available. I ordered lots of different things, which arrived quickly and packaged well. Will be ordering again.”
“Very good price reduction for the items I wanted. I just wish there was an option to subscribe monthly rather than pay an annual fee up front as it’s quite expensive paying the annual fee all at once.”
“Well easy has been a great discovery. Not only do they have clean, healthy, and ethically-sourced products, but they have very competitive prices. I am a great fan now!”
“I really like the products on offer but I’m disappointed with the short shelf lives on some products I was given. Offered the opportunity to return (at my cost) for a refund, but this wasn’t what I would expect.”
“I was happy with my items I ordered as it an easy place to order all your organic cupboard items. I have only five 4 stars as really disappointed with my delivery this month as every looked like it had been thrown around every box flattened and squashed and loads of tins with big dents in so many things damaged”
“I’m new to WellEasy. All I can say is they offer some excellent products at great prices.
Delivery was quick no damages.
Happy to be a customer.
Thanks”
