“Great service. Booked our Christmas venue with them, Esme Baines was helping me to find what we were looking for. Excellent service, no issues whatsoever. I can only highly recommend as well as Esme particularly.”
“Good experience with venuescanner. We had demanding criteria which the venuescanner team met and found an excellent venue for our function. Responsive to queries and good at follow up questions.”
“I have always used VenueScanner with every venue I have worked as a sales manager. I can't thank them enough for sending me some great enquries. I managed to convert quite a few. I think some people get confused as to why their enquries aren't converting isn't just down to VenueScanner, it is very much to do with you and your venue. If they aren't converting, maybe look at how you can improve your own services before placing the blame on the agents. I have never been disappointed with the service. Some super great characters like Jordan, Kate, Jess, and many more. Keep up the good work.”
“As a venue owner I have had a terrible experience with venuescanner since 2016 until I finally gave up on them around 3 months ago.
I have at various times been on their subscription model and on their pay per event model. When on their subscription I got very few enquiries, when on their pay per event I got many enquiries which never resulted in any bookings. They also send regular accusatory emails that you have taken bookings and not paid them.
Three months since I asked them to remove my business listing, today I got yet another of their accusatory emails. Please for goodness sake venuescanner stop sending these emails!”
Hi Lee
Thanks so much for taking the time to review. I'm so sorry that you've been unhappy with your experience with VenueScanner.
We have discussed this internally and have taken all learnings to ensure that we can better serve our customers moving forward. We have been working on ensuring that we are driving all venues on subscriptions the enquiries they expect regardless of location.
I hope that we can work together again in the future and wish you all the greatest success.
Best wishes
The VenueScanner Team
“These lot were fantastic to work with! Marie help book hotels in Athens and a boat trip for our company offsite, alongside activity and restaurant recommendations. She was efficient, professional and friendly, couldn't be happier.”
“Jess from VenueScanner actively found us great options for our Christmas party with arguably very short notice. She was attentive and communicated with us really well. Will definitely use VenueScanner again.”
“Jess has been amazing at helping up find a venue for our Christmas Party, she provided a great range of venue options that fit in our budget. She was super helpful and always gave quick responses!”
“I had a really good experience with VenueScanner. They have found a great venue for our company's Xmas lunch in Birmingham (for 120 guests). The customer service is great, they are very responsive and work with some great places. Thank you”
“Kate was super helpful, great choices of venues and friendly, speedy responses from her and the teams @ venues. I hope our event is as great as the service we used to find it!”
“Amazing customer service, especially from Jess Robin! She was really helpful in finding a venue for my event and always replied very promptly. Would definitely recommend this service to others and use VenueScanner again!”
“Having lots of other work to do leading up to the Christmas period it was great knowing I could rely on VenueScanner to deliver and organise our Christmas Party. Libby was great to work with!”
“FABULOUS! Libby helped me find the perfect venue for our Christmas function was an absolute star with recommendations for anything and everything. Thank you! x”
