“Not reliable. Whatever customer service they offer is scarce-person I dealt with was very helpful to begin with but after that, no useful or helpful information was given on order queries- they go silent and don’t engage-they said the order was lost and then it was ‘found’ and was out for delivery 😂 but they never had it in the first place or lost it. Will be avoiding them where possible in the future”
“Horrible. I bought two pair of shoes and returned them. No money back, nothing.
They say they never got them back when i have send them buy drop2shop and even received a mail from them that they got one pair,no money back, no shoes.
It's a fraudulent company. AVOID. You will loose your money and items.”
“Unprofessional customer service.
Refund Processing: The customer service representatives mentioned processing a refund without your request, even though you had clearly expressed your preference for a replacement. This action contradicted your stated preference and led to an unintended resolution.
HR Contact: You requested direct contact with the HR department to escalate the unprofessional conduct complaint, but the representatives seemed to sidetrack your request by suggesting the Complaints Team instead. This contradicted your specific request for HR contact.”
“If I could give zero stars I would... they sent the wrong size and what they did send was a terrible product, which appeared counterfeit... the customer service misinforms, misleads lies and does nothing to correct their mistake.
Buyers please beware this is a scam terrible company, customer service is horrible.”
