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The Online Tile Shop Reviews

4.6 Rating 42 Reviews
90 %
of reviewers recommend The Online Tile Shop
Read The Online Tile Shop Reviews

About The Online Tile Shop:

We are an independent, family Tile business. Trading for over 50 years, we offer a wide range of high quality wall tiles and floor tiles, sourced from all over the world.

Whether you are looking for durable kitchen tiles to last a lifetime, polished tiles to make a bold statement in your bathroom, marble floor tiles to add a touch of class and luxury, or outdoor porcelain tiles to make your outside space look perfect, our experienced team are on hand to help you, every step of the way.

Visit Website

Phone:

01228 403530

Email:

info@ceramictilesystems.co.uk

Location:

26 Kingstown Broadway,
Kingstown Industrial Estate,
Carlisle
Cumbria
CA3 0HA

Write Your review

Very impressed with the service. We were left short of a specific tile when our bathroom supplier went bust. I found them on the Online Tile Shop's website, called them to check and received confirmation they had enough in stock. Delivery was quick and not expensive, and they kept in touch on the delivery progress. Would recommend.
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Posted 1 month ago
Beautiful tiles that were shipped almost as soon as I ordered. Very happy with the quality. I was not at home for the initial delivery attempt (I expected them to take longer) but this was quickly rearranged for the following day. Great customer service. I would definitely order from here again.
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Posted 1 month ago
Easy to order. Quick delivery. Nothing broken. Tils are now up and look great.
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Posted 1 month ago
good product
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Posted 2 months ago
Unfortunately the sample tile has not been delivered as yet ! I’m not sure how long it takes but it was ordered a week ago.
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Posted 3 months ago
Absolutely first class customer service both online and in person. Delighted with the first set of tiles I purchased, so ordered a second batch of different tiles for another project. I had tiles left over from the first order, so travelled to the store to return and purchase the second order. The staff in store were a delight to deal with and nothing was too much bother. I'll definitely use again!
The Online Tile Shop 5 star review on 12th September 2024
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Posted 3 months ago
Fully met expectations
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Posted 4 months ago
I called up before ordering and the man was very helpful. The tile itself is beautiful. And such a good price I’m not sure how to attach a picture but I love my new bathroom
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Posted 4 months ago
Quick and efficient
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Posted 5 months ago
I ordered a tile saMple and was amazed to receive within 2 days. Efficient service thank you.
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Posted 6 months ago
Excellent service, customer services were really helpful answering my order queries which culminated in a speedy delivery.
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Posted 6 months ago
Received excellent service; they added some additional tiles on for me as I realised I hadn't ordered enough on the day they were due to be despatched. Very helpful staff, smooth delivery and delighted with the tiles. Would def recommend and will use them again. (Amazonia Jade Green 6.5x20cm Rectangular Gloss Ceramic Wall Tile)
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Posted 6 months ago
|Excellent Service, tiles arrived very quickly and were well packed. Would highly recomemend this company.
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Posted 9 months ago
Great tiles, very expensive delivery
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Posted 9 months ago
Excellent service and I am thrilled with the tile you sent. I will be placing an order for more of these tiles to use as a splash back in a small kitchen .
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Posted 9 months ago
Superb service and product
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Posted 9 months ago
Very happy with these tiles. Arrived quickly and very well packaged.
The Online Tile Shop 5 star review on 6th February 2024
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Posted 10 months ago
Great price and fantastic service
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Posted 10 months ago
The tiles were a great price compared to other online retailers selling the same tiles. However, £30 for a DHL delivery seemed a bit expensive for a small order (approx 220 15x10cm tiles for a splashback).
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Posted 10 months ago
Easy to use, fast service recommended
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Posted 10 months ago
The Online Tile Shop is rated 4.6 based on 42 reviews