Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Stringers Music Reviews

4.9 Rating 487 Reviews

98 %

of reviewers recommend Stringers Music

Company Reviews

Product Reviews

4.9

Based on 487 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stringers Music:

Stringers of Edinburgh is one of Scotland’s longest established and most respected musical instrument dealers. We supply violins, violas, cellos and bows of all levels and offer the highest standard in repair and restoration. Stringers London opened in 2007 and over the past thirteen years has grown to become one of London's leading violin dealers. In both shops, all of our staff members are proficient string players, many are former or current teachers, and always happy to help and advise. All instruments are set up by our team of expert restorers in our on-site workshops and played and assessed by staff before going on sale.

Visit Website

Phone:

1315575432

Email:

support@stringersmusic.com

Location:

7, York Place, Edinburgh
EH1 3EB

Write Your review

Tell us how Stringers Music made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Stringers Music 5 star review on 15th March 2024

Stringers Music 5 star review on 6th March 2024

Stringers Music 5 star review on 16th December 2023

Stringers Music 5 star review on 16th December 2023

Stringers Music 5 star review on 16th May 2023

Stringers Music 5 star review on 30th August 2022

Stringers Music 5 star review on 29th August 2022

1

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very smooth service. Great range of products. Really like the personal touches of being told who in the branch has packed the order. Very much appreciate the additional measures of checking over, testing and tuning the instrument. Returner violinist after a regretful 13 year hiatus, however still believe the products received are of a high standard. Looking forward to shopping with Stringers going forward for more instruments and supplies.”

“Very good customer service. Thank you Stringers Music!”

“Very efficient booking service. Pleasant manner on the phone”

“Quick response to my online enquiry and quick dispatch of my order.”

“Very helpful and well-stocked. Easy to use website. Good selection of strings for my viola. Very much enjoying my Pirastro gold strings at the moment.”

“Friendly and knowledgeable staff. Straightforward rental agreement for a very nice cello. Really happy.”

“Very easy to purchase and super quick delivery.”

“Great service and fast delivery. High quality equipment”

“I needed to replace an old string. The information on the website was informative and helpful in making a choice. The string arrived the next day in solid packaging - excellent service! I will be buying again.”

“Really speedy postage. Thanks!”

“I had an excellent professional customer service from Stringers when I went in to get my bow rehaired and shoulder rest changed on my violin. Highly recommended as a place to go for your stringed instrument musical needs!”

Thank you Colin for your lovely review! Best wishes, Kate

“Very helpful. Kept our details on file for a long while, and contacted us when a 2nd hand cello pod came in. Then allowed us to buy it, but stored it until we could pick up. Thanks very much!”

Thanks Julie, glad we could help. Best wishes, Kate

“Great viola and service. Daughter very happy!”

“I’m the ‘Cellist on the west end production of “Hamilton “. My lovely old Forster suffered significant damage on the show (no fault of the show). The next day, through my MD and a mutual friend, I was put in touch with Stringers to investigate a replacement whilst mine was repaired. I needed a cello that very night. I don’t know if this is a service they regularly offer so I won’t comment on that but after one phone call with Ian they offered to hire me a very very fine French cello. The insurance documents were drawn up AND they delivered the cello Immediately to the theatre. It took only 3 hours. Not only were they keen to help but enthusiastically so. Supreme service with a smile! If you’re looking for quality instruments and silk smooth service I’ll drive you there personally and buy you a coffee to boot. Thanks Ian and Stringers of London. Best experience I’ve had with a violin shop. Superb!! Best. Chris”

“Fixed the machine heads on my bass & fitted a new bridge. Sounds great. Staff all super helpful - even delivered the missing pickup to my home!”

Stringers Music 5 star review on 15th March 2024

“I took my violin into Stringers for replacement strings and was very happy with the advice from Virginia, and the result. My other vioin is now having work done, the need for which she explained in detail.”

“Professional , polite and easy to communicate”

“The staff at Stringers are always courteous, helpful and efficient. Anything I (or my students) have ordered, usually reaches me within 2-3 days.”

Thank you for your kind review, Cate! Best wishes, Kate

“Very kind and helpful!”

Thanks Ailsa! Best wishes, Kate

“The service received at Stringers exemplifies everything you would want from a string related music shop. Kate and Virginia epitomise grade A customer service from the very beginner to the classically trained performance artist. Stingers luthier Joe, demonstrates the master craftsmanship of a highly skilled craftsman whether it be for a repair of a damaged antique violin through to the installation of high tech geared German pegs. The entire staff are knowledgeable, helpful and demonstrate the friendliness that is the hallmark of Stringers and it is always a pleasure doing business with them.”

Thank you Michael for such a lovely review! Best wishes, Kate

«
1
2
3
4
5
»

Stringers Music is rated 4.9 based on 487 reviews