“Leads Affordable Stairlifts contacted us via your website, their salesman, ( who we later discovered was Freelance & not employed by Leads), was very professional & helpful, answered all our questions & satisfied all our concerns, so, we decided to go ahead, our FIRST MISTAKE!! Asked to pay £1,000.00 deposit up front to a different company's bank account, apparently especially for customer deposits, checked it out prior to paying, same address so went ahead, against my banks advice. SECOND MISTAKE. The company that fitted out Stairlift, (who we are happy with), was employed by Leads Affordable, however, no one bothered to mention this to us, we were only aware it was a different company when asked to make our payment to Stairlifts Direct, Leads had taken/stolen £1,00.00 from us for putting us with a company we had no knowledge of. The owner of this company informed me he is no longer dealing with Leads as he kept arriving at homes where, like in our experience, the customer had no knowledge a different company was supplying & fitting the stairlift. Further, we had arranged to pay the balance via Credit Card however, on presenting our card were informed balance only payable by Bank transfere or Cheque!!”
“I had my Stair=lift installed shortly after giving myself a badly=strained arm from pulling my weight up the last few steps. As soon as I began to use it I realized what a blessing this really was. Now my whole house could be easily accessed once again without any strain or anxiety. The controls are sensible and minimal, and if at first the squeaks were off-putting one soon knew how to keep them under control. For the elderly or infirm a stair-lift is an absolute essential. Thank you, Acorn.”
“Severely disabled. DMA pulled out all of the stops to ensure early installation. It was done quickly and efficiently. The inevitable question why did I not have it installed earlier. At 89+ years of age I feel great and am no longer in fear of stairs. Great job DMA highly recommended. Thank you.”
“5 star service from Steve and his team during which was a very difficult time for our family. Seamless from the survey to the install.
Changed our lives for the better
Pricing was reasonable and fair too
Thank you so much”
“Very professional from start to finish helping us choose on a fixed budget, fitting was quick and they cleaned up afterwards so pleased with stairllft it's made my husband life much easier getting upstairs...”
“I had a response from only one supplier,- Handicare, and decided to go with them. They were prompt in response . I subsequently had a lot of issues ( always the same fault), with the stairlift, but each time they visited the same day to rectify it. The fault on the lift has now been remedied and I am very satisfied.”
