“I had 4 companies approach me following my request to the comparison site. Stenna, BAW, Acorn and Companion.
I went with companion last Friday afternoon as the salesman advised a 4 working days turnaround, which is important as my husband is being discharged soon from hospital. I was expecting the lift to be installed by Friday but today got a call telling me it won't be till the following Tuesday! I now have to negotiate with the hospital to keep my husband in longer as he can't climb stairs and we have no facilities to sleep or wash downstairs. A disappointing outcome which has led to further stress and worry for me, if I didn't have enough on my plate with my very poorly husband . So I can't recommend Companion to keep the salesman's promise, Acorn cancelled 2 appointments with me, BAW appear to be a young inexperienced company and Stenna are very expensive.”
Hello, We would like to stress we are the comparison site for companies, not he companies themselves. We are sorry to hear the inconveniences caused by the date changes.
Hello Derek, We are the comparison website for companies that meet your requirements, You will have been given a guide price. The companies will be in contact and will be able to discuss quotes with you.
“Do you want to be contacted by sales people from companies that they pass your details on to or do you simply want an estimate and then take it from there yourself?
If it's the former then go ahead and they will have businesses phoning you. If you want to do your own comparison work then don't. This isn't CompareTheMarket. They don't provide prices, the companies phone you.
I didn't like that aspect of what they offer.”
Hello, sorry you feel this way. We are a comparison site for companies not products but we do help with a guide. You would have been present with list of suitable stairlifts models to compare along with a guide price. We are a comparison site for companies not products but we do help with a guide.
“My review is coloured by the fact that within minutes of registering i get asked to do a review of the facility offered. My first impression is that the site is very selective and not that many suppliers are linked to it. Presumably its a trade subscription site so you wonder why its not more popular with them.
I was looking forward to reading comments about the range and quality of their service, range of products, whether they have a showroom etc, etc. Instead what you get is a list of service providers many of whom have, in my opinion prematurely, been given my contact details and no doubt will flood me with calls/emails asking me to use their services.”
Hello Michael, We are a comparison site for companies not products, Companies will be in contact shortly to help with quotes and go through their individual product range.
“Just been enquiring a# to whether We can afford. To buy Stair Lift. Only
Quotes please. I have 12 Staurs. Straight up.
So price yo7 good company. Please EMail quote new or Second hand . Thank You”
“If the company that rang me had asked two simple questions it would have saved them a journey and my time. As soon as he walked through the door he was full of apologies as their stairlifts are far too wide and my build is too big. That isn't this comparison sites fault but of the person who rang from the company involved. A local independent company tell me they won't have the slightest problem and their prices a very good. Rated a 5 star Trusted Trader it seems they are getting the job then.”
