Sendegaro Reviews

Name: Sendegaro
Address: 71-75, Shelton Street, Greater London, City of London
Rating: 4.53

4.5 Rating 36 Reviews

86 %

of reviewers recommend Sendegaro

About Sendegaro:

Shop luxury designer sales at Sendegaro, featuring must-have pieces from brands like Valentino, Saint Laurent, Dolce & Gabbana, and more. Discover new-season collections at unbeatable prices and enjoy fast, reliable shipping. Elevate your wardrobe with timeless elegance today!

Visit Website

Phone:

02080504586

Email:

customercare@sendegaro.com

Location:

71-75, Shelton Street,
Greater London
City of London
WC2H 9JQ

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Sendegaro 5 star review on 22nd January 2025

Elizabete C

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Refunds at your own expense including custom fees if purchasing from the UK. Think twice before purchasing from them.”

Helpful Report

Posted 4 months ago

Dear Anna, We sincerely apologize for any frustration you’ve experienced with our refund process. We understand that additional customs fees can be a concern, especially when purchasing internationally, and we strive to provide clear information regarding our policies. Whilst our site is clear that custom fees are not included to the UK due to Brexit, we understand your frustration. While we do our best to facilitate returns without burdening our customers, we appreciate your feedback on this matter. Your input helps us improve our services and communication. If you need any further assistance or clarification, please don’t hesitate to get in touch with our customer service team. We’re here to help. Best regards, The Sendegaro Team

Posted 3 months ago

“Horrible experience would never purchase again sent a damaged item and had to contact bank to be refunded two months later”

Helpful Report

Posted 4 months ago

Dear Mariana, We’re truly sorry to hear that you feel this way, especially since we worked diligently to resolve the issue for you. As soon as you informed us of the damaged necklace, we immediately accepted the return at no cost to you and processed your refund without hesitation. Regarding the refund delay, we understand how frustrating that must have been, but as we explained during our communication, this was due to an issue with PayPal, which was ultimately resolved. While we regret that this experience was not as seamless as expected, we assure you that we always strive to provide excellent customer service and transparency. If there’s anything else we can do for you, please don’t hesitate to reach out. Best regards, The Sendegaro Team

Posted 4 months ago

“Terrible review, customer service couldn't care less. The shipping costs are so high its rediculous. Hated my experience.”

Helpful Report

Posted 4 months ago

Dear Ielen, We’re truly sorry to hear that you feel this way, especially as our team made every effort to assist you throughout the process. We provided clear return instructions, including a return label, to ensure a smooth return experience. Unfortunately, the item was sent to the incorrect address, which caused unexpected delays. We take customer service very seriously and responded to every inquiry within 24 hours to offer support. While we understand that return shipping costs can be frustrating, we are transparent about them in our policy. We genuinely regret that your experience did not meet expectations and appreciate your feedback. If there’s anything else we can do for you, please don’t hesitate to reach out. Best regards, The Sendegaro Team

Posted 4 months ago

Sendegaro is rated 4.5 based on 36 reviews